Please choose from the following categories:
What exactly do I receive when I subscribe to MortgageWhisper®?
A. You receive periodic email updates containing real-time
GNMA, FNMA, 10-year, and 30-year Treasury Rates. VIEW
You also receive access to MortgageWhisper® On-Demand, which
allows you to retrieve real-time mortgage rates whenever you need
them (in addition to periodic/timed updates.)
Q. How often do I receive MortgageWhisper® updates?
A. It's your choice. You can receive updates either Half-Hourly,
Hourly, or Three Times Daily (Open/Midday/Close). You can change
this setting as often as you'd like by simply logging into your
account. MortgageWhisper® updates are deliver on business
days only, when the markets are trading. There are no updates
on weekends or holidays.
Q. Who provides MortgageWhisper®?
A. MortgageWhisper® is provided to you by the same company
which has furnished DATACAST® News (www.datacastnews.com)
since 1992. DATACAST® is the nation's
largest and oldest provider of wireless paging information services
and is trusted by millions for accurate, timely information.
Q. How do I contact MortgageWhisper®?
A. Submit our email form HERE.
to Receive MortgageWhisper®
How do I subscribe to MortgageWhisper®?
A. Simply click the Register link on the left. You will be asked
to create a username, password, select your update times and delivery
email and enter your credit card information. The registration
process takes about five minutes to complete.
Q. How do I receive MortgageWhisper®?
A. MortgageWhisper® is delivered to your email address. That
email address can be on your cellular phone, pager, PDA or computer.
Q. I want to receive MortgageWhisper® on my mobile phone,
but my mobile phone doesn't have an email address.
A. Your mobile phone may have an email address that you're not
aware of. Visit our CELLULAR HELP
PAGE for a listing of mobile/cellular email addresses
and other helpful instructions.
Q. How do I know it's safe to enter my credit card on the MortgageWhisper®
A. MortgageWhisper® uses Secure Sockets Layer (SSL) software
to encrypt all of your personal information, including credit
card number, name, and address, so that it can't be read as the
information travels over the Internet. You can verify the MortgageWhisper®
encryption certificate by clicking the Thawte logo at the left.
How much does MortgageWhisper® cost?
A. $79.95 per year.
Q. What happens if I don't need the service for a full year?
A. The minimum subscription period is one year. There are no refunds
or prorations for period of less than one year.
Q. Why is the minimum subscription for one full year?
A. The MortgageWhisper® subscription price is exceptionally
inexpensive. The one-year minimum is instrumental in helping to
keep the subscription rate so low for everyone.
Q. What if I sign-up but don't like the MortgageWhisper®
A. MortgageWhisper® stands behind its product. If you are
not completely satisfied, you may terminate the service and receive
a full, no-questions-asked refund within the first seven days
of signing up. Terminations must be sent by email to Support@MortgageWhisper.com.
Q. What charge will I see on my credit card bill?
A. You will see a charge for $79.95 from MortgageWhisper®.
Q. Will my mobile phone company charge me extra to receive
A. It depends upon your wireless provider and service plan. Some
charge a fee for incoming emails, others include incoming emails
free with your service plan. Check with your wireless carrier.
Q. What happens to my MortgageWhisper® subscription after
the first year?
A. MortgageWhisper® automatically renews your subscription
and charges your credit card. You are notified of the renewal
by email. If you no longer wish to subscribe, simply let us know
by replying to the renewal notification within the first seven
days. Your subscription will be terminated and a full refund issued.
Q. What is MortgageWhisper® On-Demand?
A. On-Demand allows you to retrieve instant, real-time MortgageWhisper®
rates. ON-DEMAND INSTRUCTIONS.
Q. What happens if I change my mobile phone or service provider?
A. You control where MortgageWhisper® updates are delivered.
Simply log in and enter your new phone's email address. Future
updates will instantly be delivered to the new email address.
Q. Can I have MortgageWhisper® updates sent to my work computer?
A. Yes, simply put your work email address in the "Delivery Email"
Q. Is there a discount for several MortgageWhisper® subscriptions?
A. Yes, if your office will be purchasing 20 or more subscriptions,
please visit our CORPORATE SALES
FORM for corporate discounts.
Q. What do I get if I refer someone to MortgageWhisper®?
A. You get a free month if your referral signs up for MortgageWhisper®.
This offer is limited to existing MortgageWhisper subscribers.
GET YOUR REFERRAL CREDIT HERE.
Q. I will temporarily be working at a different location or
office. How do I continue to get my MortgageWhisper® updates?
A. Simply login to your MortgageWhisper® account and put
in the new email address where you'd like to receive MortgageWhisper®.
You can change your Delivery Email as often as you'd like.
Q. I signed up for MortgageWhisper®, but I'm not getting
any updates. Why not?
A. Log back into your MortgageWhisper® account using your
username and password. Verify and correct your Delivery Email
address. If you are to receive MortgageWhisper® on a cellular
phone, visit our CELLULAR HELP PAGE
here to confirm that you have entered your cellular email
address correctly. If your cellular email address appears to be
correct, then call your cellular provider and make sure that email
capability has been turned on for your phone.
Q. I signed up for MortgageWhisper® and received updates
fine for a while, but the updates have suddenly stopped. What's
A. It's possible that your email address sits behind a spam "firewall",
designed to prevent unwanted spam. Contact the network administrator/computer
technician for your email system and let them know what's happening.
They can help you to obtain any technical information needed to
permit your MortgageWhisper® updates to pass through the
Privacy and Other Policies
give or sell my information to anyone?
A. MortgageWhisper® does not share your information with
any third parties except the bank credit card processing service
in order to charge your card. Period. Your privacy is important
Q. Will MortgageWhisper® send me unwanted emails?
A. MortgageWhisper® will only contact you via your Contact
Email as absolutely necessary -- to inform you of changes to your
account, including renewals, or to let you know about additional
options in your MortgageWhisper® service. MortgageWhisper®
will never contact you unnecessarily. Also, MortgageWhisper®
never contacts you with account information via your Delivery
Email. Your Delivery Email is used only for your